Prepare your parcel with a clear understanding of contents, packing, weight, paperwork and destination checks. This guide explains what to share with our Nawanshahr team before choosing a service.
The destination country, packed weight, receiver’s postcode and complete item list are the starting point for an accurate enquiry. Add the outer box dimensions, number of parcels and pickup city so our team can assess the shipment properly.
Tell us whether the parcel is a personal gift, a document shipment, a sale, a sample or a return. These descriptions are not interchangeable: use the purpose that matches the actual transaction.
| Item group | Starting position | What to prepare |
|---|---|---|
| Letters, certificates and printed papers | Usually suitable | Use a protective document envelope; tell us if originals, identity documents or items of value are enclosed. |
| Clean clothes and household textiles | Usually suitable | Pack dry, protect against moisture and list the type, quantity and genuine value. |
| Books, stationery and ordinary gifts | Usually suitable | Describe each product. Tell us about wood, leather, batteries, liquids or fragile components. |
| Food, sweets, spices and desi ghee | Check before packing | Share the ingredients, labels, country of manufacture, quantity and destination. Dairy and animal ingredients can change acceptance. |
| Medicines, supplements and herbal products | Prior confirmation | Give the exact product, active ingredient, strength and quantity. Prescription and recipient requirements vary by country. |
| Electronics, cosmetics, liquids and batteries | Prior confirmation | Identify batteries, flammable liquids and aerosols. These may need a specialist service or may be refused. |
If an item is unusual, send its product name, ingredients or specification first. We can explain which information is still needed. A website enquiry starts that check; a booking is confirmed only after the service and shipment details have been agreed.
Ask for Punjabi, Hindi or English assistance. Our office is on Railway Road, opposite Kartar Pagri Centre, Nawanshahr, Punjab.
Official references reviewed 18 September 2026. Check the applicable requirements again when booking.
Clear information for every shipment, from the contents of your box to the paperwork at customs.
Documents, clean clothing, books and non-hazardous gifts are common parcel enquiries. Tell us exactly what is inside, including hidden batteries, liquids or food ingredients. Acceptance is confirmed for the destination and selected service before booking.
A mixed parcel is checked item by item. One restricted product can affect the entire box, so include every item in your list and keep product labels or invoices ready.
Never hide illegal goods, counterfeit products or undeclared hazardous materials in a parcel. Fireworks, fuel, gas cylinders, corrosive chemicals and similar dangerous goods do not belong in an ordinary personal parcel.
Medicines, food, seeds, wooden articles, batteries, perfumes and valuables need separate checks. A restricted item may need permits or specialist handling; it is not automatically accepted because another item in the box is allowed.
Shipping weight considers both the scale weight and the space occupied by the packed box. Measure its outer length, width and height in centimetres and send us all three measurements with the actual weight.
Volumetric weight = length × width × height ÷ the service’s divisor. For an illustrative divisor of 5,000, a 50 × 40 × 30 cm box gives 12 kg. Carrier measurement, rounding and the chosen service determine the final chargeable weight.
Further reading: FedEx: actual and dimensional weight
Give a clear item description, quantity, genuine value and reason for sending. Customs can inspect the parcel or request documents. A gift or personal parcel is still subject to destination import rules.
Ask which freight, tax, duty, remote-area and clearance charges your quote includes, and who pays any destination charges. Never use a false description or a deliberately reduced value to avoid customs checks.
Keep the sender’s recognised identity and address proof ready. Names and addresses should match the shipment paperwork. Business consignments and regulated items can require additional documents.
Complete verification through the office or the verified carrier process after the service is confirmed. Do not paste identity numbers, prescriptions, passwords or payment details into the public quote form.
Further reading: FedEx India: KYC and customs documents
Use a sound carton, protect items from movement and remove old labels. Keep food in suitable sealed packaging only after acceptance is confirmed. Add the receiver’s full address, postcode and reachable phone number.
Keep an item list and photos of the packed contents. Confirm pickup availability, the expected delivery window and any remote-area requirement before handing over the parcel.
Food, medicines, customs and delivery requirements differ by country. Choose the actual receiving country before preparing your parcel.
