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FROM NAWANSHAHR, PUNJAB • TO THE WORLD+91 8725011620English & Punjabi support
Dhillon International
Courier ServiceNawanshahr · Punjab
CUSTOMER SUPPORT

Privacy & Your Information

This page explains the enquiry form on the Dhillon International Courier Service website.

Information you provide

The form asks for your name, contact number, destination, weight, postcode and parcel contents. You may also provide a pickup city, email, box dimensions and a note. Do not include identity-document numbers, prescriptions, passwords or payment details in this form.

Why we use it

We use your enquiry to check the shipment, prepare a quotation and contact you about it. Submitting an enquiry does not subscribe you to promotional messages.

Where the enquiry goes

Your request is saved in the website’s staff administration area. An email notification is also attempted for the site administrator. If the business has connected its lead-management system, the enquiry is also passed to that system for follow-up. The form does not publish your details as a public page.

Short-lived anti-spam checks help limit repeated submissions.

Your choices

Providing optional fields is your choice. To ask about information held for your enquiry, request a correction or request deletion where appropriate, contact admin@dhilloncourier.com or +91 8725011620 and provide your enquiry reference. Our team will explain any booking or record-keeping requirements that affect the request.

WhatsApp, maps and cookies

WhatsApp, Google Maps and review links open services with their own privacy terms. You choose whether to send a message or use those services. Any cookie controls on this website apply separately to its optional cookies.

KNOW BEFORE YOU SEND

Your parcel preparation checklist.

Clear information for every shipment, from the contents of your box to the paperwork at customs.

Full shipping guide
01

What can I send?

Documents, clean clothing, books and non-hazardous gifts are common parcel enquiries. Tell us exactly what is inside, including hidden batteries, liquids or food ingredients. Acceptance is confirmed for the destination and selected service before booking.

More preparation advice

A mixed parcel is checked item by item. One restricted product can affect the entire box, so include every item in your list and keep product labels or invoices ready.

Read the guide
02

Prohibited & restricted items

Never hide illegal goods, counterfeit products or undeclared hazardous materials in a parcel. Fireworks, fuel, gas cylinders, corrosive chemicals and similar dangerous goods do not belong in an ordinary personal parcel.

More preparation advice

Medicines, food, seeds, wooden articles, batteries, perfumes and valuables need separate checks. A restricted item may need permits or specialist handling; it is not automatically accepted because another item in the box is allowed.

Read the guide
03

Actual & volumetric weight

Shipping weight considers both the scale weight and the space occupied by the packed box. Measure its outer length, width and height in centimetres and send us all three measurements with the actual weight.

More preparation advice

Volumetric weight = length × width × height ÷ the service’s divisor. For an illustrative divisor of 5,000, a 50 × 40 × 30 cm box gives 12 kg. Carrier measurement, rounding and the chosen service determine the final chargeable weight.

Further reading: FedEx: actual and dimensional weight

Read the guide
04

Customs clearance & charges

Give a clear item description, quantity, genuine value and reason for sending. Customs can inspect the parcel or request documents. A gift or personal parcel is still subject to destination import rules.

More preparation advice

Ask which freight, tax, duty, remote-area and clearance charges your quote includes, and who pays any destination charges. Never use a false description or a deliberately reduced value to avoid customs checks.

Read the guide
05

KYC & shipment documents

Keep the sender’s recognised identity and address proof ready. Names and addresses should match the shipment paperwork. Business consignments and regulated items can require additional documents.

More preparation advice

Complete verification through the office or the verified carrier process after the service is confirmed. Do not paste identity numbers, prescriptions, passwords or payment details into the public quote form.

Further reading: FedEx India: KYC and customs documents

Read the guide
06

Packing & delivery preparation

Use a sound carton, protect items from movement and remove old labels. Keep food in suitable sealed packaging only after acceptance is confirmed. Add the receiver’s full address, postcode and reachable phone number.

More preparation advice

Keep an item list and photos of the packed contents. Confirm pickup availability, the expected delivery window and any remote-area requirement before handing over the parcel.

Read the guide

Check the rules for your destination.

Food, medicines, customs and delivery requirements differ by country. Choose the actual receiving country before preparing your parcel.