Contents we can assess for your parcel
These are starting points for an enquiry. The exact product, destination and chosen carrier determine acceptance.
Common parcel contents and checks| Parcel contents | Before you book | What to prepare |
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| Letters, certificates and printed papers | Usually suitable | Use a protective document envelope; tell us if originals, identity documents or items of value are enclosed. |
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| Clean clothes and household textiles | Usually suitable | Pack dry, protect against moisture and list the type, quantity and genuine value. |
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| Books, stationery and ordinary gifts | Usually suitable | Describe each product. Tell us about wood, leather, batteries, liquids or fragile components. |
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| Food, sweets, spices and desi ghee | Check before packing | Share the ingredients, labels, country of manufacture, quantity and destination. Dairy and animal ingredients can change acceptance. |
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| Medicines, supplements and herbal products | Prior confirmation | Give the exact product, active ingredient, strength and quantity. Prescription and recipient requirements vary by country. |
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| Electronics, cosmetics, liquids and batteries | Prior confirmation | Identify batteries, flammable liquids and aerosols. These may need a specialist service or may be refused. |
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Prohibited items and products needing approval
Give full details of animal ingredients, seeds, plant material and controlled products. The country, quantity and shipment purpose must be checked before food or medicine is packed.
DO NOT INCLUDEItems unsuitable for an ordinary parcel
- Illegal narcotics, unlawful goods, counterfeit goods and goods prohibited by the destination country.
- Explosives, fireworks, ammunition and weapons: do not include these in an ordinary courier parcel.
- Fuel, lighter refills, gas cylinders, solvents, corrosive chemicals, poisons and other undeclared dangerous goods.
- Protected wildlife, endangered plant or animal products, or restricted cultural goods without the required lawful permissions.
- Unidentified powders, unlabelled medicines or any item hidden under an inaccurate customs description.
CHECK FIRSTItems needing prior confirmation
- Food and agricultural goods: meat, dairy, ghee, honey, seeds, plants, fresh produce and homemade mixtures require destination-specific checks.
- Medicines and supplements: an Indian prescription or purchase bill does not by itself establish permission to import into another country.
- Batteries, power banks, devices, aerosols, perfumes and nail products: declare the product type and obtain a carrier decision before packing.
- Cash, precious metals, jewellery, high-value items, fragile articles and temperature-sensitive products: discuss the correct service and any exclusions in advance.
- Wood, leather, shells, soil-contaminated footwear and used outdoor equipment can need biosecurity or protected-species checks.
This is a practical screening list, not an exhaustive legal list. Destination law and the selected service may impose further restrictions. Please have the complete contents checked before dispatch.
Food, sweets & desi ghee
EU personal-import rules restrict meat, milk and their products from countries such as India, subject to narrow exceptions. Do not treat ghee or dairy sweets as generally allowed. For a non-EU destination, check that country’s own food rules.
Further reading: European Commission: personal imports
Medicines & supplements
Medicine requirements must be checked for the individual destination country and exact product. A prescription or purchase bill does not by itself confirm that a private courier import is allowed or that the selected service will carry it.
Customs clearance & destination charges
For EU purchases arriving from outside the Union, import VAT, customs or handling charges may arise. Gifts and other shipment types need their own assessment. Ask which charges are included and what information the recipient must provide.
Further reading: European Commission: goods arriving from outside the EU
Address, postcode & delivery area
Use the full country name, complete street and apartment information, postal code and local telephone number. Islands and other special territories can have different coverage or handling arrangements.
Linked official references reviewed 18 September 2026. Requirements must be confirmed for the exact item, receiving country and selected service when booking.
